Lastly, supply chain businesses must also consider the proper balance of implementing new technologies while still valuing human input and insights. Mixing AI technologies with human employees must strike a delicate balance when determining the right level of automation, but it is imperative to use both assets optimally. In the same vein, robotics technology has come a long way in terms of its sophistication, but it is not quite ready to be fully integrated into 3PLs which deal with a wide variety of different product sizes and weights, and is typically better suited for consistent form factors. This roadblock will likely change as the technology continues to evolve and becomes more sophisticated in handling complex and diverse situations.
As someone on the frontlines of the 3PL world every day, I foresee many continued changes. In the coming years, we expect to see AI technologies continue to improve and become even more integral to supply chain operations. There will be further integration and more cohesive relationships between different platforms as some current limitations evolve over time. It will become increasingly vital for businesses to keep pace with the latest AI advancements and technology to stay ahead of the curve and not get left behind. As with any new technology, there may come some level of hesitation, but we have seen AI quickly adopted across so many different industries and it is not something that is likely to slow down. Adapting and innovating with these tools will be key for continued success. We expect these technologies to get better and bette