With so much data available on the shop floor, AR glasses help contextualize the processes for operators by providing information that layers over the assets. This information might be something as simple as an andon could show, or something that would require visiting spreadsheets, PDF project documents, and other HMIs. With a well-customized system on the back end, the smart glasses do not only present the information from these various systems, but they also present it in a processed and contextualized way.
Here is an example: By looking at an enterprise resource planning system HMI, operators can see which work order is next and then look at a PDF document to check the correct tool. With AR, they can look at the machine and immediately receive the information that the current job is done and the next work order is ready to start, with a list of the required tools. Microsoft presented a Hololens use case at Toyota in which inspection time was reduced by 20 percent. The time for manual and repetitive jobs can also be reduced by allowing the user to check for next steps right from the glasses, without having to look in paper documents.
VR can be used to train for dangerous situations that might never happen but require operators to be ready for corrective operations. AR could be very important in situations where the technician cannot go into the field for maintenance and is working remotely. In such a case, an operator in the field with smart glasses can give the remote technician the same visualization while both are in a call, so instructions can be placed.
One thing holds true for new pieces of technology: People find innovative ways to use them. Some of the initial applications for AR and VR technology included maintenance information, the creation of workflows, quality checks, and QR-code access to cloud-stored information. But give this technology to smart people with a need, and the applications become endless.
Today, we are seeing virtual training applications where people can practice spraying coatings without causing issues in production. We are seeing underground nuclear facilities with secure data and hands-free workflows. There are fully processed 3D models that allow executive board members to walk around their facility without going into the field. Tomorrow’s applications will only be limited by the demands and our imaginations.
Companies are being forced to adopt technologies at a fever pitch. The lack of skilled resources is forcing companies to leverage technology to complete their work and attract new talent. The ability to upskill and train employees in a mock environment has never been more important, and younger employees want interesting technology to learn and grow with over the course of their careers. AR and VR are two of those technologies with extremely low costs of entry.
This is now a reality. AR/VR is the path to putting the correct information in the hands (or should we say, eyes) of workers when they need it.
This feature originally appeared in InTech magazine's August issue, a special edition from ISA's Smart Manufacturing and IIoT Division.