ABBDistributed Control Systems LifeCycle Parts Services

In most cases, you can also verify your choice by viewing a photograph of the part in question. In addition, several sort and search functions simplify the information management for you. To get access, please contact your local ABB office.

• The myABB/ My Control System customer self-service tool, available 24/7, offers you a single point of online access to information, services and service contacts for the ABB family of control systems and all ABB products.

• You’ll quickly find that new MyABB/ My Control System web portal is a great way to increase your productivity, minimize cost, and extend the useful life of your ABB control products and systems.

• My Control System is a valuable source for maintenance information and for enhancement of the control system and provides ready answers to frequently asked questions, thus reducing the effort spent looking for information and shortening software delivery times. All relevant ABB control system information is in one place and just a couple of mouse clicks away. A basic version of My Control System (limited access) will be provided to all ABB customers.

• Automation Sentinel subscribers will enjoy premium access, which includes features such as software downloads, access to validated security updates and documentation already filtered for each system.

• Automation Sentinel Automation Sentinel is ABB’s subscription based control system lifecycle management and support program that assists system owners to actively manage their control system lifecycle, support and maintenance

• With this program, system owners can keep their control software up-to-date and maintain a flexible path forward to new system software technology. Automation Sentinel provides exclusive services for the maintenance, evolution and continual enhancement of the installed base of ABB control systems.

• System LifeCycle Fingerprint Report System Lifecycle Fingerprint, available for ABB control system customers with an myABB/My Control System account together with a Fingerprint license, provides a comprehensive strategic maintenance analysis of the installed ABB control system hardware. It extends the service of System Lifecycle Benchmark, with the benefit of providing the full scope of analysis and recommendations for taking actions.

• Based on computer aided data collection from the installed ABB control system, an analysis and evaluation is performed by an ABB Field Service engineer. As a result, a System Fingerprint report is then presented by ABB Field Service authorities.

• Based on the life-cycle status of the individual installed units and ABB Field Service Engineer's experience with the customer plant, an evaluation will be conducted leading to a strategic hardware maintenance plan.

• In addition to the current lifecycle status of the installed devices, the System Lifecycle Fingerprint report provides an easy to read table summary of the forecast lifecycle for the installed devices, and briefly summarizes key findings and recommended actions, helping to avoid unwelcome failures and production losses.

Spare parts

• Spare Parts Service Spare parts are essential in maintaining a high system availability. The Spare Parts Services supplies brand new certified ABB spare parts shipped within a day, increasing reliability and leading to longer lifetime of your equipment.

• With our large stock of ABB spare parts for all of ABB’s different control systems, we offer quick handling and shipping of your spare parts needs through our 24 hours web-based ordering process. The use of optimal means of transport results in cost-effective and quick arrival of your spare parts.

• Emergency Parts Service For occasions when quickest possible delivery is the most important factor, we offer the Emergency Parts Service.

• Spare Parts service availability is critical to on-going operations, not only during business hours. ABB maintains a complete stock of certified ABB parts to ensure availability

• For emergency cases, our personnel and partners are available 24 hours to provide immediate response to your emergency parts request and our global logistics network ensures the quickest possible delivery.

• Refurbished Parts Service For cases when new spares a no longer manufactured or no longer available, or when if you need to acquire a brand new spare part in the most cost-effective way

• The Refurbished Parts Service is a cost-effective alternative to purchasing new spare part modules. Parts sold with this service are ‘like-new’ parts, recovered and updated by ABB. What’s more, the have been tested to meet the original equipment specifications and the current component standards