Collaboration is key to plant health. Whether maintenance personnel are standing next to each other at an asset or relaying important workflow steps from a corporate headquarters miles away, success is directly related to the ease with which they can share data, advice, and awareness. As staffing shortages escalate and plants are forced to accomplish more with fewer people, industry will continue to build comprehensive collaboration platforms to extend the reach of expert personnel without the delay, cost, and hassle of travel.
To empower smaller workforces, organizations will leverage persona-based machinery health software to help mobile workers more easily identify problems. With persona-based platforms, users receive only the data relevant to their roles, so they do not miss critical issues buried under alerts and alarms more relevant to other personnel. Critical asset health information is clearly highlighted on intuitive graphical dashboards, showing machinery health status at a glance.
The move toward a persona-based framework for such tools will enable better visibility through intuitive collaboration among users across a plant or enterprise. Collaboration can include tagging other personnel, so they receive real-time notifications of updates, work in progress and any requests for expert support—or to identify issues in need of attention and to assign the proper person.
These platforms will feed into new digital transformation technologies used across the enterprise to centralize maintenance and help smaller crews serve a wider area without delay. Vendor-neutral connectivity to data lakes will make it easy for the content of a plant’s live journal to be viewed, tracked and trended from anywhere. Experienced technicians in a centralized maintenance center, or performing critical work at other plants, will be able to view comprehensive histories of all the plants in the enterprise, empowering them to monitor and assist less-experienced personnel working in those facilities.
When less-experienced technicians need more involved assistance, they can use holistic data management platforms for instant support. Advanced data management platforms will provide established workflows and instant access to manuals, video walkthroughs, knowledge bases, and more to rapidly upskill new and experienced personnel. The same tools will also use global positioning system (GPS) technology to help guide personnel to the right assets, and personnel can use geofencing software to avoid hazardous or off-limits areas.
When a plant requires a technician with more experience than the staff available on site, data management platforms connect personnel with more experienced technicians—internal or external to the organization—from anywhere in the world. Using augmented reality tools, these technicians can see exactly what an operator or technician is seeing in real time and assist using annotations directly overlaid on the user’s screen. As more organizations use these technologies, crucial personnel will become untethered from physical locations, so companies can create integrated centers of support to give assistance quickly and easily from anywhere in the world.
Key performance analytics start at the plant level—where the processes, equipment, and systems reside and interact. But even plant-level analytics are driven by corporate initiatives. As these plant-level initiatives show ROI, many organizations will begin to expand their reach, performing analytics across plants on similar assets to gain visibility of higher-level trends. These macro-level analytics require seamless integration to business systems, many of which reside in the cloud.
In the past, getting plant data to enterprise systems required infrastructure—hardware, software, and a reliable backbone of network equipment—all of which needed a skilled information technology (IT) staff to manage. But today, many of the tools plants rely on to aggregate and contextualize machinery health data are either cloud ready or entirely cloud based.
Machinery health platforms will play a key role in the transition to cloud platforms, acting as translation packages to help make device data cloud ready. As industry continues to embrace the cloud for macro-level analytics, it will rely heavily on machinery health applications. These platforms will collect crucial data from sensors and export it via application programming interfaces and open protocols, such as OPC UA, to data repositories where it can be accessed by cloud systems.