needs of the process operation.
TriLogTM
TriLog is a message logger, it is designed to monitor up to four Triguard SC300E systems accepting and storing sequence of event and alarm messages from each system. It uses a dedicated PC with Windows NTTM compliance. Windows are allocated to display time and date together with current and archived information from each system
International Standards
Quality
ABB quality system meets International Standards and is certified to the requirements of BS EN ISO 9001 1994, Certificate Number FM 1353 for safety systems and products. The certification for Quality Assurance at ABB, covers all aspects of design, manufacturing, testing, software verification, software validation and service activities.


Third Party Certification
With the ever increasing demand for independent international certification and end user specific approvals, ABB’s products meet the requirements outlined in the standards and guide lines as follows: TUV Rheinland/Berlin Brandenburg (and Product Services) Safety Related Applications – Requirement Class 5 and 6/VDE 0801 Suitable up to Safety Integrity Level 3 (SIL 3)/IEC61508 see http://www.tuvasi.com European Union CE Mark Low voltage directive EMC directive USA/Canada UL/C Industrial Control Equipment GOST Russian guidelines for safety related systems IEC 61508 Functional safety requirements to Safety Integrity Levels 1 to 3 NFPA 72 8501 and 8502 EN
Rigorous control of any hardware or software change is maintained and internal and external audits are performed at regular intervals to ensure the highest quality of product prior to shipment. Product pre-delivery quality assurance includes a 100% test to ensure product quality to the customer on delivery.
Increased awareness of safety integral design has been brought about by the introduction of international legislation IEC 61508. These standards require formal assessment of hazards to take place and the use of certified systems for all hazardous processes. Comprehensive product testing is performed at board and system levels including temperature and power cycling to eliminate infant mortality failures
Global Support
Support services can be obtained from any of the ABB Worldwide
Business and Engineering Centres. The resources and expertise within
the company can be channelled into any region as required to suit a
particular customer demand. Each region can support the following range


Product Technical Support
ABB operates a worldwide product technical support service for all OEM’s and System Integrators. Additionally, where required, ABB can provide installation supervision, commissioning and site acceptance testing
• Software/firmware upgrades
• Remote diagnostics and problem solving
• Maintenance and operations
Recommendations may include:
• All spares held by the customers
• Minimum spares held by customer, guaranteed replacement times from ABB
• Planned maintenance contracts
• Total support contracts by ABB
• Emergency callouts
Consultancy and Application
Engineering consultancy services are designed to provide assistance with the assessment of reliability and availability applied to the use and application of TMR Systems. Suppliers of systems are frequently requested to provide
• Markov modelling
• Fault tree analysis
• Failure mode effects and criticality analysis
• Reliability/availability calculations
• Life cycle cost analysis
• Functional design specifications
• Engineering assessments Application engineering support and assistance is available pre-sales and post-sales, and includes advice on:
• Correct hardware configuration
• Communications and interfacing
• Programming
Spares and Repairs
All regions carry a quantity of product inventory to support the installed base. Each region has sufficient Triguard SC300E equipment to perform customer demonstrations, hardware and software application testing, and first line troubleshooting for any product problem solving. Spares and repairs policies can be recommended to provide customers with the support necessary to maximise the performance of their TMR system, minimising life-cycle cost.
Product Training
Comprehensive training facilities and training courses are available and can cover every aspect of the maintenance and application of TMR technology. Courses are available for:
• OEM/Integrator Configurations
• Project Design Engineers
• Plant Technicians/Maintenance Engineering
• Operations Personnel
• Management Teams
